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The State Employees’ Insurance Board (SEIB) is closely monitoring developments in the Novel Coronavirus (COVID-19) pandemic. The SEIB is committed to provide our members with uninterrupted access to the SEIB and their health benefits.

The health and safety of our members are of paramount importance. Please visit to find more information about COVID-19 and available related services. You may also call 1-800-270-7268 or email covid19info . Telephone calls are answered by Alabama Department of Public Health staff from 7 a.m. to 9 p.m. daily. Interpreters are available.

If you believe you have been exposed to the COVID-19 or have symptoms such as fever, cough or difficulty breathing, please follow guidance given by state and local health authorities. To assist our members, there will be no copayment for COVID-19 testing.

Symptoms & Prevention Tips

The Centers for Disease Control (CDC) has released information to help prevent the spread of COVID-19 and determine if you are symptomatic.


  • Fever
  • Cough
  • Shortness of breath
  • Flu-like symptoms, such as body aches and chills

Prevention Tips:

  • Wash your hands thoroughly for at least 20 seconds
  • Avoid touching your mouth, nose or eyes
  • Practice social distancing by staying at home and avoiding the public, if possible
  • If you must go out, wear a face mask and maintain a minimal distance of 6 feet between yourself and others at all times.

Please refer to the CDC website frequently to read the most current information on symptoms and prevention tips as the COVID-19 situation continues to evolve.

SEIB Benefit Administration

We have made some adjustments to assist our members during the pandemic.


There is no copayment for COVID-19 testing or treatment, and our members are eligible for a one-time early refill with a valid prescription.


New state employees enrolling in State Employees’ Health Insurance Plan (SEHIP) will have 90 days to qualify for the wellness discount.

Flexible Benefits

The IRS has recently approved some over the counter medications for purchase with flexible spending accounts – here is the list of eligible expenses . Dependent Care members are able to make changes to your account as a result of daycare closures, please contact the SEIB Enrollments division for guidance.

SEIB Members

We highly encourage all members create an account on mySEIB and opt-in to receive emails from the SEIB to stay informed of the latest news about the Plan and Plan benefits.

Important information from our vendor partners are provided below. Please note the telehealth options available to you for non-emergent healthcare needs.

Full-time Employees, Non-Medicare Retirees and their Dependents


BCBS of Alabama has information available for the members of the SEIB. Please visit the BCBS website to review this information.


SEIB’s prescription benefit manager, OptumRx, is closely monitoring the current COVID-19 pandemic. To view your OptumRx profile, you may visit OptumRx , create a personal account and view your prescription information.


Teladoc is an excellent and free resource for our members. Members can utilize it as a triage for non-emergency health concerns and the physicians are trained to ask specific questions regarding COVID-19. If necessary, Teladoc physicians will encourage the members to seek COVID-19 testing at a site closest to the member's location. The current demand for Teladoc has increased significantly due to this pandemic, which means wait times to receive a call from a physician have also increased. As a reminder, Teladoc is available for members without a copay. To create an account with Teladoc, visit Teladoc

For information directly from Teladoc, please click here.

Medicare Retirees and their Medicare-eligible Dependents


UHC is expanding your access to care, support and resources to help you navigate through this unprecedented time. UHC is committed to helping protect your health by enabling you to get access to the right care including from the comfort of your home.

To read more information, please click here.


Telehealth gives you access to health care providers from the comfort of your home through digital audio-visual technologies, such as FaceTime, Skype, Zoom or dedicated telehealth applications. UHC has expanded access to telehealth to help you stay in your home and reduce exposure to the virus. To view your health plan, benefits and more, sign in to your UHC account here.

Contacting the SEIB

The SEIB is continuing to provide the essential functions of our agency during the pandemic; however, we are not currently seeing visitors in the office. As always, we are available by phone, email or fax. Please note that the mail is running slower than usual due to the pandemic. If you have any questions, please do not hesitate to contact the SEIB by clicking here.